Privacy Policy

Strike Reef ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

Information We Collect

When you visit or make a purchase from Strike Reef, we may collect the following information:

• Personal details: name, email address, phone number, billing and shipping address
• Payment information: processed securely through Shopify Payments — we do not store your full card details
• Order information: products purchased, order history, and transaction details
• Device and browsing data: IP address, browser type, pages visited, and referral source (collected automatically via cookies)

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and customer service communications
• Improve our website and product offerings
• Send marketing emails if you have opted in (you can unsubscribe at any time)
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

• Shopify — our e-commerce platform (see Shopify's Privacy Policy at shopify.com/legal/privacy)
• Shipping carriers — to deliver your order
• Payment processors — to process transactions securely
• Analytics providers — to help us understand website usage

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain website features.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. All transactions on our website are encrypted using SSL technology.

Your Rights

Under Australian Privacy Law and applicable regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at chrislau131@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at chrislau131@gmail.com.

Last updated: May 2026